FAQ
What materials are used in Vioré Eyewear sunglasses?
Our sunglasses are made from high-quality acetate, chosen for its durability, flexibility, and sustainable properties. We also use polarized lenses that offer full UV400 protection, ensuring your eyes are shielded from harmful UVA and UVB rays.
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Are Vioré Eyewear lenses polarized?
Yes, most of Vioré Eyewear sunglasses feature polarized lenses. This helps reduce glare, making them ideal for outdoor activities and providing clearer vision in bright conditions.
See the description of the product you're interested in to see if the lenses are polarized.
How should I care for my Vioré Eyewear sunglasses?
To keep your sunglasses in top condition, always store them in the protective case when not in use. Clean the lenses with the microfiber cloth provided, and avoid using harsh chemicals or abrasive materials.
Are your sunglasses suitable for all face shapes?
Yes, Vioré Eyewear offers a variety of frame styles that suit different face shapes. Whether you have a round, square, oval, or heart-shaped face, you can find a pair that complements your features perfectly.
Do your sunglasses offer UV protection?
Absolutely! Our lenses provide UV400 protection, which means they block 100% of harmful UVA and UVB rays, keeping your eyes safe while you're out in the sun.
What is the warranty on Vioré Eyewear products?
Vioré Eyewear products come with a one-year warranty covering any manufacturing defects. This ensures that you can enjoy your sunglasses with peace of mind.
Are Vioré sunglasses unisex?
Yes, many of our designs are unisex and can be worn by anyone with a taste for stylish, high-quality sunglasses.
How long does shipping take?
Shipping times vary depending on your location. Orders within Europe typically take 3-7 business days, while international orders may take 7-14 business days. You will receive a tracking number once your order is shipped to keep you updated.
Please note that delivery times may vary depending on your location and other unforeseen factors.
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Do you offer free shipping?
Yes, we offer free worldwide shipping on all Vioré Eyewear products, so you can enjoy your sunglasses without any extra costs.
Do you ship internationally?
Yes, we ship worldwide. No matter where you are, you can enjoy Vioré Eyewear products with our global shipping service.
What is your return policy?
We offer a 14-day return policy. If you're not satisfied with your purchase, you can return the product within 14 days of receiving it, as long as it's in its original condition and packaging. Contact our customer support team at info@vioreeyewear.com to initiate a return.
Do I have to pay for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or you received the wrong product. In those cases, we will cover the return shipping cost.
How long does it take to process a refund?
Once we receive your returned item, we will inspect it and process your refund within 5-10 business days. You will be notified via email when your refund has been issued.